SMS Terms & Conditions
Effective Date: July 15, 2026
SMS Program Overview
Full Ace Group provides business-related text messaging communications to clients, prospective clients, and authorized contacts.
These communications support:
- Managed IT Services
- Cybersecurity Consulting
- Microsoft 365 Services
- Help Desk Support
- Project Notifications
- Business Continuity Planning
- Service Appointments
- Compliance Consulting
Consent to Receive Messages
By providing your mobile number and opting into SMS communications, you consent to receive text messages from Full Ace Group.
Consent is not a condition of purchasing services.
Message Types
Messages may include:
- Appointment confirmations
- Consultation reminders
- Ticket status updates
- Service notifications
- Project communications
- Customer support responses
- Business relationship communications
Message Frequency
Message frequency varies depending on:
- Open support requests
- Active projects
- Scheduled appointments
- Service inquiries
Most customers can expect between 1 and 5 messages per month.
Message and Data Rates
Message and data rates may apply according to your wireless carrier plan.
Full Ace Group is not responsible for carrier charges.
Opt-Out Instructions
You may opt out of SMS communications at any time by replying:
STOP
Upon receipt, you will receive a confirmation message and no additional SMS messages will be sent unless you opt back in.
Help Instructions
For assistance, reply:
HELP
Or contact:
support@fullacegroup.com
(973) 705-0917
Supported Carriers
Message delivery is subject to your wireless carrier’s availability and network performance.
Carriers are not liable for delayed or undelivered messages.
Privacy
Your privacy is important to us.
Please review our Privacy Policy for details regarding the collection, use, and protection of your information.
Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes.